DSS Licensees

Defend Your License Against The Department Of Social Services

The California Department of Social Services (CDSS) is one of the largest agencies in the state. Within the CDSS, the Division of Community Care Licensing (CCL) is responsible for the application review, licensing, and regulation of over 85,000 residential and childcare facilities. For over 20 years, Gould & Hahn has advised care facility licensees on how to maintain the most productive relationship possible with the various CCL district offices. The following is a partial list of regulatory violations most common to each facility type.

Family Child Care and Day Care Centers: The most common violation for in-home family day care facilities is over-capacity. This often occurs because parents are late to pick up their children while other parents are dropping their children off. Larger facilities also tend to be cited for inappropriate staff conduct, as well as over-capacity. Staff misconduct violations may arise when the Center is so large that staff are able to act out undetected by teachers or, in some cases, when children are able to sustain false allegations of misconduct because of the lack of witnesses.

Adult Residential Facilities and Adult Day Programs: Adult facilities and Day Programs provide care to the disabled or individuals with chemical dependency issues. Allegations of staff mistreatment of residents and/or failure to follow resident behavioral programs are common complaints. These residents have often spent much of their lives in residential care and are skilled at making allegations, often untrue, against staff charged with their supervision.

Residential Care Facilities for Elderly: Three of the most common problems experienced within the RCFE field are the failure to adequately supervise residents who wander; failure to transfer a resident needing a higher level of care; and failure to correctly administer resident medications. In most cases, these allegations could have been prevented if the Facility had taken the correct steps to train staff, document their procedures and, most importantly, involve their local CCL office in the problem-solving process early on.